Commercial Real Estate Marketing Ideas: Attracting and Retaining Tenants

In the age of digital marketing, commercial real estate is no exception. Commercial real estate marketing promotes commercial properties for rent or sale to prospective tenants and investors. By leveraging the power of digital marketing, businesses can target their desired audience more strategically and effectively. Utilizing the right strategies can help you attract and retain tenants for their commercial real estate properties.

In this blog post, we will delve into the strategies and tactics you need to know in order to boost your commercial real estate marketing efforts.

Understanding the Market

To succeed in the competitive world of commercial real estate marketing, it is essential to understand your target market. Knowing the demographics of your target tenants will help you create a marketing strategy tailored to their needs and interests. Additionally, researching the current market trends and opportunities can help you identify potential sources of revenue.

Types of Commercial Real Estate Properties

Commercial real estate can include:

It is important to understand the different types of commercial real estate to determine which strategies and tactics are best suited for a particular property. Also, understanding the different types of commercial real estate will help you determine which target tenants are appropriate for a particular property.

You also have the option to use strategies such as drone tours that can be customized and used in different ways. From branding videos to before-and-after videos, drone tours can help you meet your potential client’s needs.

Tenant Demographics

The gender, age, and income level of potential tenants are all factors to consider when crafting marketing messages. Understanding your target tenant’s demographic will help you create campaigns that are tailored to their needs and interests.

For example, if you are targeting young professionals in their twenties, your marketing strategy might focus on digital and social media platforms, such as Instagram and Snapchat.

On the other hand, if you are targeting older professionals in their fifties and sixties, your marketing strategy should focus on traditional advertising channels, such as print ads and radio spots.

Regardless, fully understanding your target audience will help you increase your ROI and attract the most qualified tenants.

Market Trends and Opportunities

In addition to understanding your target tenant’s demographics, it is also essential to stay up-to-date on the latest market trends and opportunities in commercial real estate marketing. Knowing where investment is flowing into, which sectors are growing, and what areas are experiencing a decline, can help you identify potential sources of revenue.

Building Your Brand

Once you understand your target tenant’s needs and the current market trends, it’s time to start building your brand.

Brand Identity and Value Proposition

Establishing a strong brand identity with a memorable value proposition will help you stand out from the competition and attract tenants to your commercial property.

First, identify what makes your property unique and create a value proposition that focuses on the features and benefits of your commercial property. Then, design a logo and branding materials that reflect your value proposition and differentiate your property from the competition.

Branding videos and marketing collateral that feature your property’s unique features can also help boost your commercial real estate marketing efforts.

Creating a Website

Creating a website is an essential component of any commercial real estate marketing strategy. A real estate website should be professional in appearance, easy to navigate, and full of information about your company and available commercial real estate.

Your website should be the online face of your company and the first point of contact for potential tenants. Additionally, having a well-designed website will improve your online visibility, making it easier for tenants to find you when searching for commercial real estate.

Branding on Social Media

A noteworthy tool for connecting with billions at the touch of a button, social media should not be overlooked for finding potential tenants.

To maximize your reach, start by referring to the demographics of your target audience. Again, if you are trying to attract hip artists in their late 20s, then social media apps such as Instagram, Snapchat, and Twitter are likely your most effective channels.

Alternatively, for older professionals, platforms such as LinkedIn and Facebook are more likely to provide the best results.

In addition to targeting potential tenants, social media can also be used to build relationships with existing tenants, leverage positive reviews and testimonials, and increase brand awareness, a perfect aspect of your commercial real estate marketing plan.

Print Advertising and Signage

Print is not dead, rather it is still one of the most effective ways to get your message out there. Whether you are advertising in a newspaper, magazine, or flyer, print campaigns can help you reach a large, targeted audience.

Signage is also an effective tool for marketing your properties. Strategically placed signs around town, on bus stops, and in other hotspots that align with your target tenant’s interests can create a significant impact on your real estate marketing plan.

Public Relations and Outreach

Public relations and outreach are crucial for connecting with potential tenants.

Develop relationships with local media outlets, influencers, and other key stakeholders that can help spread the word about your properties.

Additionally, building relationships with local businesses in your area and other property owners is an effective way to increase brand awareness and generate referrals.

Virtual Tours and Showcases

If you want an innovatively immersive experience for potential tenants, virtual drone tours and showcases are essential.

Types of Virtual Drone Tours

Virtual drone tours come in all shapes and sizes. You can create interactive tours with 360-degree images, incorporate video and sound effects, or build virtual reality (VR) experiences.

The type of tour you use depends on your budget and the specific needs of your target tenant.

Benefits of Virtual Drone Tours

Virtual drone tours have become a sought-after staple for commercial real estate marketing. It’s regarded as the only way (and most memorable way) to show off real estate properties in the best light, without ever having to bring potential tenants in person.

They give tenants an immersive experience, allowing them to get an accurate representation of what your space looks like without ever having to physically be there. Also, they can save time as potential tenants don’t need to spend hours visiting multiple properties.

Integrating Virtual Drone Tours with Your Marketing Strategy

Virtual tours can be integrated into your commercial video marketing strategy by incorporating them into social media campaigns and email blasts, as well as placing them on your website. Partner with a real estate drone video company that can help you craft compelling virtual tours that meet your specific business needs.

Best Practices for Virtual Drone Tours

When using virtual tours, it’s important to keep a few best practices in mind:

  • Make sure the tour is visually appealing and easy to navigate.
  • Include relevant information and interactive elements throughout the tour.
  • Highlight key features of the property in the tour.
  • Provide customers with multiple ways to contact you for more information.
  • Include relevant videos, images, and sound effects to create an immersive experience.
  • Make sure your tour is optimized for mobile devices.

Networking and Referrals

When it comes to creating relationships with potential tenants, networking and referrals are essential.

Networking Opportunities

Attending industry events and conferences, joining professional associations, or even just grabbing coffee with other property owners can help you build relationships with potential tenants.

Building Referral Programs

Creating a referral program can be a great way to build relationships with existing tenants and turn them into your biggest advocates.

Leveraging Existing Tenants for Referrals

You can also leverage existing tenants by offering incentives or discounts in exchange for referrals. Not only does this help you drive more leads, but it also helps boost customer loyalty and satisfaction.

Best Practices for Networking

When networking, it’s important to keep a few best practices in mind:

  • Identify the right contacts to connect with (e.g., potential tenants, other property owners, and local influencers).
  • Keep the conversation focused on building relationships rather than making sales pitches.
  • Be proactive about staying in touch with your contacts.
  • Follow up after networking events and conferences.

Email Marketing

Email marketing is one of the most effective ways to reach potential tenants through online marketing and stay top-of-mind.

Building Your Email List

The first step to creating an email marketing strategy is building an email list. You can do this by collecting contact information from existing tenants or through online campaigns (e.g., offering discounts in exchange for emails).

Designing Effective Email Marketing Campaigns

Once you have your email list created, it’s time to start designing effective email campaigns. Focus on crafting compelling subject lines, including relevant images and engaging copy. Also, consider segmenting your list so you can send tailored messages to specific groups of people.

Best Practices for Email Marketing

When crafting email campaigns, it’s important to implement the following tactics:

  • Be consistent with the frequency and content of your emails and marketing materials.
  • Personalize emails whenever possible.
  • Include visuals (e.g., videos, images).
  • Create a sense of urgency to drive conversions.
  • Use A/B testing to optimize campaigns.
  • Track and analyze results from each campaign.

Content Marketing

Creating valuable and relevant content is an effective way to attract potential tenants, showcase your the value of your real estate business, and build relationships with the people you’re targeting.

Types of Content Marketing

When it comes to crafting a content marketing strategy, there are a few key types of content ideas you should focus on:

Creating Valuable and Relevant Content

It’s important to create content that adds value to your target audience. Aim to create high-quality content that offers practical advice or provides useful information. Also make sure to include visuals (e.g., photos, videos) in your content.

Building a Content Marketing Strategy

Adding content marketing to the real estate marketing plan is key to ensuring your content reaches the right people at the right time. Make sure to develop a plan for creating, distributing, and measuring your content. Also consider using channels such as social media, email, and SEO to optimize your content’s reach.

Best Practices for Content Marketing

For content marketing, here are a few tactics you should consider:

  • Focus on creating valuable and relevant content.
  • Include visuals whenever possible.
  • Optimize your content for search engines.
  • Engage with readers through comments and social media.
  • Measure the success of each piece of content (e.g., views, engagement).

Search Engine Optimization

For building organic reach and driving more potential tenants to your property, search engine optimization (SEO) is a must.

Importance of Search Engine Optimization

With all the competition, it’s important that your real estate website stand out from the crowd by making sure your property is visible online. SEO can help you do this by improving your visibility on popular search engines such as Google and Bing. This will make it easier for potential tenants to find your property when they’re searching online.

Best Practices for SEO in Commercial Real Estate

To effectively market your commercial properties, and SEO in commercial real estate, there are a few key best practices you should keep in mind:

  • Do keyword research to determine which words and phrases people are using when searching for properties.
  • Optimize your website’s content, metadata, and images for SEO.
  • Include local keywords (e.g., city or neighborhood names).
  • Use social media to promote your property and link back to your website.
  • Track and measure the success of your SEO efforts with analytics tools such as Google Analytics

Strategies for Local SEO

For local SEO, there are a few important real estate marketing ideas you should keep in mind:

  • Create content with local angles.
  • Build citations on local directories such as Google My Business and Yelp.
  • Optimize your website for mobile devices.
  • Include location-specific keywords on your website’s content.
  • Encourage customer reviews on local review sites such as Google and Yelp.
  • Send press releases and other updates to local media outlets.

Avoiding Common SEO Mistakes

However, you should aim to avoid these common SEO mistakes:

  • Using too many keywords or keyword stuffing.
  • Not optimizing for mobile devices.
  • Ignoring local search result pages.
  • Neglecting website speed and performance.
  • Not tracking the success of your efforts with analytics tools such as Google Analytics.

Paid Advertising

Paid advertising can be an effective way to reach more potential customers in a short period of time. With targeted ad campaigns, you have more control over who sees your content and when they see it, making it easier to target specific audiences.

Types of Paid Advertising

Here are a few platforms where you can run targeted ad campaigns.

  • Google Ads
  • Facebook Ads
  • Instagram Ads
  • YouTube Ads

Creating Effective Paid Advertising Campaigns

It’s important to create campaigns that will effectively reach your target audience while staying within your budget. When crafting ads, focus on the visuals (e.g., images, videos), as well as the copy (e.g., headlines, body text). Also, make sure to use relevant keywords in your ad copy so that you can maximize visibility and engagement. By properly executing this commercial real estate marketing strategy, you can achieve your goals such as driving hotel wedding bookings.

Best Practices for Paid Advertising

When it comes to paid advertising, there are a few best practices you should keep in mind:

  • Develop a budget and stick to it.
  • Set specific goals for each ad campaign.
  • Test different ad copy, visuals, and targeting settings.
  • Analyze the results of your campaigns with analytics tools.
  • Use engaging videos such as FPV flythrough videos to capture and convert leads.

Avoiding Common Paid Advertising Mistakes

While paid advertising can be an effective way to reach potential customers, there are some mistakes you should avoid:

  • Not setting a budget for ads.
  • Not researching target audiences or testing different ad variations.
  • Focusing too much on clicks instead of conversions.
  • Running ads without tracking their success with analytics tools.

Events and Promotions

Hosting events or offering promotions can be a great way to reach potential customers and show off your property. Events like open houses, tours, networking meet-ups, hotel tours to book more events and outdoor activities can help introduce people to your business in an enjoyable setting. Promotional offers such as discounts and giveaways can also be effective at driving interest.

Hosting Property Events

Property events can be a great way to showcase your property and create positive experiences for potential tenants. Here are some tips for hosting successful events:

  • Set clear goals for the event (e.g., number of attendees, sales leads).
  • Create an inviting atmosphere with decorations, music, food/drinks, etc.
  • Invite a variety of people, including tenants, industry professionals, and local influencers.
  • Offer special deals and giveaways to attendees.
  • Provide follow-up activities or material (e.g., brochures, surveys).

Participating in Industry Conferences

Participating in trade shows and other industry conferences can be an effective way to meet potential tenants and showcase your property. Here are some tips for making the most out of these events:

  • Set clear goals for the event (e.g., number of contacts made, leads generated).
  • Develop a booth that is attractive and easily recognizable.
  • Network with attendees by handing out business cards or promotional materials.
  • Host workshops or seminars related to your property to draw more attention.

Promotional Offers and Discounts

Offering promotional offers and discounts can be a great way to drive interest in your property. Here are some tips for creating effective promotions:

  • Set clear goals for the promotion (e.g., number of leads, sales).
  • Create an attractive offer that will appeal to potential tenants.
  • Advertise the promotion across multiple channels (e.g., social media, email).
  • Utilize influencers or micro-influencers to help spread the word about the offer.

Best Practices for Events and Promotions

Events and promotions can be powerful tools for reaching potential tenants, but it’s important to follow best practices to ensure success. Here are some tips to keep in mind:

  • Plan ahead by setting clear goals and outlining a budget.
  • Research target audience preferences to create an offer or event they will appreciate.
  • Advertise the promotion across multiple channels to maximize visibility and engagement.
  • Track and analyze results with analytics tools to improve future campaigns.

Collaborations and Partnerships

Collaborating with other businesses or organizations can be a great way to reach potential tenants, build relationships, and create positive experiences. Here are some tips for creating successful collaborations:

  • Set clear goals for the collaboration (e.g., number of leads generated, sales).
  • Research potential partners to determine the best fit.
  • Create an attractive offer or event that both parties can benefit from.
  • Advertise the collaboration across multiple channels (e.g., social media, email).

Best Practices for Collaboration and Partnerships

Collaborations and partnerships can be an effective way to reach potential tenants, but it’s important to follow best practices in order to ensure success. Here are some tips to keep in mind:

  • Plan ahead by setting clear goals and outlining a budget.
  • Research target audience preferences to create an offer or event they will appreciate.
  • Be open to feedback from the partner and make adjustments as needed.
  • Advertise the collaboration across multiple channels to maximize visibility and engagement.
  • Track and analyze results with analytics tools to improve future campaigns.

Retention Strategies

Once you’ve identified potential tenants, the next step is to create strategies for keeping them. Here are some tips for creating successful retention programs:

  • Create loyalty programs that reward returning tenants with discounts or exclusive offers.
  • Offer value-added services such as maintenance, repair, and storage services.
  • Develop feedback surveys to gain insight into tenant experiences.
  • Encourage word-of-mouth referrals with referral programs or incentives.

Best Practices for Tenant Retention

Retaining tenants is essential for long-term success in the commercial real estate industry. Here are some best practices for creating successful retention strategies:

  • Set clear goals for each strategy (e.g., number of returning tenants).
  • Analyze tenant data to identify areas for improvement.
  • Create an attractive rewards system that incentivizes recurring visits.
  • Stay up-to-date on industry trends and adjust retention strategies as needed.

Measuring and Evaluating Success

Once you’ve implemented marketing and retention strategies, it’s important to measure and evaluate your success. Here are some tips for evaluating commercial real estate marketing campaigns:

  • Identify key metrics (e.g., leads generated, sales).
  • Utilize analytics tools to track performance over time.
  • Create reports that show results in an easy-to-understand format.
  • Analyze results and adjust strategies as needed to optimize campaigns.

Best Practices for Measuring and Evaluating Success

Measuring and evaluating success is essential for commercial real estate marketing, but it can be challenging. Here are some tips to make sure your program is successful:

  • Set realistic expectations and goals before launching campaigns.
  • Revisit goals regularly to ensure they remain relevant.
  • Utilize data-driven decision-making and testing to optimize results.
  • Keep track of changes in the industry and adjust strategies as needed.


Successful marketing and tenant retention strategies are essential for commercial real estate professionals who want to maximize their ROI. With a combination of strong marketing strategies, loyalty programs, and value-added services, you’ll be well on your way to creating a successful commercial real estate portfolio.

The future of commercial real estate marketing is bright. With the help of analytics tools and a keen eye for detail, you can ensure that your campaigns are successful. And by staying current on industry trends, you can remain ahead of the competition.

Don’t wait to get started – contact us today and start building a successful commercial real estate portfolio!

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